37ji Casino Terms & Conditions

1. Acceptance of Terms

By accessing, registering for, or using the 37ji Casino platform (the "Service"), you ("User," "You," or "Player") enter into a legally binding agreement with 37ji ("we," "us," "our," or "the Company"). These Terms & Conditions ("Terms") govern your access to and use of all 37ji services, including but not limited to the website located at 37ji.cam, all related domains and subdomains, mobile-optimized sites, and any associated applications or services.

If you do not agree to these Terms in their entirety, you must immediately cease using the Service and refrain from creating an account. By clicking "I Agree" during registration, depositing funds, or playing any game, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Responsible Gaming Policy.

1.1 Eligibility Requirements

To use 37ji services, you must meet all of the following eligibility requirements:

• You are at least 21 years of age as of the date of registration, in compliance with Philippine gaming regulations administered by the Philippine Amusement and Gaming Corporation (PAGCOR).
• You are a legal resident of the Philippines or are physically located within the Philippines at the time of registration and gameplay.
• You are not prohibited from gambling under any applicable law, regulation, or court order.
• You are registering and playing on your own behalf, not on behalf of any third party.
• All information you provide during registration is accurate, current, and complete.
• You have the legal capacity to enter into a binding contract under Philippine law.

37ji reserves the right to request proof of age, identity, and residence at any time. Failure to provide satisfactory verification documents within a reasonable timeframe may result in account suspension and forfeiture of funds. Users who are found to have provided false information or who are under the legal gambling age will have their accounts permanently closed and all balances forfeited.

2. Account Registration and Security

To access gaming services, you must create a 37ji account by providing accurate personal information including your full legal name, date of birth, residential address, email address, and Philippine mobile telephone number. Each user is permitted to create and maintain only one (1) account. Multiple accounts created by the same person, whether intentionally or unintentionally, are strictly prohibited and may result in account closure and forfeiture of balances.

2.1 Account Security Responsibilities

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username and password. You agree to:

• Choose a strong password that is not used for any other service or website.
• Never share your login credentials with any third party.
• Immediately notify 37ji customer support if you suspect unauthorized access to your account.
• Log out of your account when using shared or public devices.
• Enable two-factor authentication if offered and available.

You are fully liable for all activities that occur under your account, whether authorized by you or not. 37ji is not responsible for any losses resulting from unauthorized use of your account if you failed to maintain adequate security or notify us promptly of suspected unauthorized access.

2.2 Account Verification

37ji implements Know Your Customer (KYC) procedures in compliance with anti-money laundering regulations and PAGCOR requirements. You may be required to submit verification documents including but not limited to government-issued photo identification (passport, driver's license, UMID, Postal ID), proof of address (utility bill, bank statement), and selfie verification photos. Verification may be required before your first withdrawal or at any time thereafter at 37ji's discretion.

Your account may have deposit and withdrawal limits until full verification is completed. Accounts that remain unverified for extended periods may be subject to restrictions or closure.

3. Deposits, Withdrawals, and Financial Terms

37ji offers multiple payment methods for Filipino players, including GCash, Maya, bank transfers (BPI, BDO, Metrobank, UnionBank, and other major Philippine banks), credit and debit cards (Visa, Mastercard), cryptocurrency (USDT TRC20), and over-the-counter methods (7-Eleven Cliqq, Coins.ph). All deposits and withdrawals are processed in Philippine Pesos (PHP) unless otherwise specified.

3.1 Deposits

• Minimum Deposit: The minimum deposit amount varies by payment method but typically ranges from PHP 100 to PHP 200. Maximum deposits may also vary by method and are subject to change.
• Processing Time: Most deposits are processed instantly or within minutes. Bank transfers may take 1-3 hours depending on your bank's processing speed.
• Deposit Fees: 37ji does not charge fees for deposits. However, your payment provider (bank, e-wallet, crypto network) may charge transaction fees which are deducted from your deposit amount before it reaches your 37ji balance.
• Deposit Limits: Daily, weekly, and monthly deposit limits may apply based on your account verification status and responsible gaming settings.

3.2 Withdrawals

• Minimum Withdrawal: The minimum withdrawal amount is typically PHP 200, varying by payment method.
• Processing Time: E-wallet withdrawals (GCash, Maya) typically process within 15-30 minutes during business hours. Bank transfers process within 1-3 hours during banking days. Cryptocurrency withdrawals process within 30 minutes to 2 hours. Processing times are estimates and may vary due to payment provider delays.
• Withdrawal Fees: 37ji does not charge withdrawal fees. Payment provider fees (bank transfer fees, network fees for cryptocurrency) may apply and are deducted from the withdrawal amount.
• Verification Requirements: First-time withdrawals and withdrawals exceeding certain thresholds may require account verification. You must withdraw funds to an account or wallet registered in your own name matching your 37ji account details.
• Wagering Requirements: Deposits that have not been wagered at least one (1) time may be subject to administrative fees or restrictions to prevent money laundering. Bonus funds are subject to specific wagering requirements outlined in the applicable bonus terms.

3.3 Currency and Exchange

All transactions are conducted in Philippine Pesos (PHP). If you deposit funds in a different currency (e.g., USD via cryptocurrency), the amount will be automatically converted to PHP at the prevailing exchange rate at the time of the transaction. Exchange rates are determined by our payment processors and may include a conversion fee.

4. Gaming Rules and Fair Play

All games offered on the 37ji platform use certified random number generation (RNG) technology audited by independent testing agencies including eCOGRA, iTech Labs, and Gaming Laboratories International (GLI). Published Return to Player (RTP) percentages reflect theoretical long-term statistical outcomes and do not guarantee specific results for any individual gaming session.

4.1 Prohibited Activities

The following activities are strictly prohibited and constitute grounds for immediate account closure and forfeiture of funds:

• Using automated betting software, bots, or scripts to place bets or play games.
• Exploiting software bugs, glitches, or errors to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes or bonus offers.
• Bonus abuse, including creating multiple accounts to claim multiple welcome bonuses or coordinated play to abuse promotions.
• Engaging in fraudulent activity, including using stolen payment methods or providing false identification documents.
• Money laundering or using 37ji services to transfer funds between accounts without genuine gaming activity.
• Reverse engineering, decompiling, or attempting to access the source code of any 37ji software or games.

4.2 Game Interruptions and Malfunctions

In the event of a game malfunction, server error, disconnection, or technical issue, 37ji reserves the right to void the affected game round and refund bets. If you experience a disconnection during live casino play or a sports event, the game or bet continues to its natural conclusion. You may review the outcome by checking your gaming history once reconnected. 37ji is not liable for losses caused by your internet connection failures, device malfunctions, or force majeure events beyond our control.

5. Bonuses and Promotions

37ji offers various bonuses and promotions including welcome bonuses, reload bonuses, free spins, cashback offers, and loyalty rewards. All bonuses are subject to specific terms and conditions which are published on the promotions page and must be read before claiming any bonus.

5.1 Wagering Requirements

Unless otherwise stated, all bonus funds are subject to wagering requirements before they can be withdrawn. Wagering requirements specify the number of times bonus funds and/or associated winnings must be bet before they become withdrawable. Requirements vary by promotion and are clearly stated in the applicable bonus terms. Game contributions toward wagering requirements vary: slots typically contribute 100%, while live casino games and certain table games may contribute at lower rates or not at all.

5.2 Bonus Abuse Policy

37ji employs fraud detection systems to identify bonus abuse patterns. If you are found to be abusing bonuses through multiple accounts, coordinated betting strategies, or other fraudulent means, 37ji reserves the right to void bonuses, reverse winnings, close accounts, and report fraudulent activity to authorities if necessary.

6. Responsible Gaming and Self-Exclusion

37ji is committed to promoting responsible gaming. We provide tools to help you manage your gaming activity including deposit limits, loss limits, session time limits, and reality check notifications. You may also request temporary or permanent self-exclusion from the platform.

If you feel your gaming is becoming problematic, please contact customer support immediately. We can help you set limits, take a break, or connect you with professional support organizations. For additional resources, visit the PAGCOR Responsible Gaming page or contact organizations such as Gambling Therapy Philippines.

7. Privacy and Data Protection

37ji collects, processes, and stores personal data in accordance with our Privacy Policy and applicable Philippine data protection laws including the Data Privacy Act of 2012 (Republic Act No. 10173). By using 37ji services, you consent to the collection and processing of your personal data as described in our Privacy Policy.

8. Intellectual Property

All content on the 37ji platform, including but not limited to text, graphics, logos, images, software, game content, and user interface design, is the exclusive property of 37ji or its licensors and is protected by Philippine and international copyright, trademark, and intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any 37ji content without express written permission.

9. Limitation of Liability

To the fullest extent permitted by Philippine law, 37ji and its directors, officers, employees, affiliates, and service providers shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Service, including but not limited to loss of profits, loss of data, or loss of goodwill, even if 37ji has been advised of the possibility of such damages.

37ji's total aggregate liability for all claims arising from your use of the Service shall not exceed the amount you have deposited into your account during the six (6) months preceding the claim.

10. Dispute Resolution and Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from these Terms or your use of 37ji services shall be resolved through binding arbitration in accordance with the rules of the Philippine Dispute Resolution Center, Inc. (PDRCI) or through the courts of the Philippines having jurisdiction.

Before initiating arbitration or court proceedings, you agree to first contact 37ji customer support to attempt to resolve the dispute informally. If the dispute cannot be resolved within thirty (30) days, either party may proceed with formal dispute resolution.

11. Account Closure and Termination

You may close your 37ji account at any time by contacting customer support. Upon account closure, any remaining balance will be returned to you via your preferred withdrawal method, subject to verification and completion of any pending wagering requirements.

37ji reserves the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or at our sole discretion. Upon termination for cause, 37ji may forfeit any remaining balance and refuse to pay out winnings if we determine that the winnings resulted from prohibited activities.

12. Amendments to Terms

37ji may modify these Terms at any time by posting the updated Terms to this page. The "Last Updated" date at the top of this document reflects the most recent revision. Your continued use of 37ji services after changes become effective constitutes your acceptance of the modified Terms. If you do not agree t o the modified Terms, you must discontinue use of the Service.

13. Contact Information

If you have questions about these Terms & Conditions, please contact 37ji customer support:

• Email: [email protected]
• Live Chat: Available 24/7 on the 37ji website
• Response Time: We aim to respond to all inquiries within 24 hours

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.

15. Entire Agreement

These Terms, together with our Privacy Policy, Responsible Gaming Policy, and any applicable bonus terms, constitute the entire agreement between you and 37ji regarding your use of the Service and supersede all prior agreements, understandings, and communications, whether written or oral.